Disgusting and **** Service from Rcs group/Money Credit card

Very unpleasant and **** service from RCS group/Money credit card.

My wife app**** for the Money credit card online on the 31st of November 2019 she then received a sms on the 20th of December 2019 stating her application is successful and that her card will be delivered to her in 5 to 7 working days. However it is now the 13th of January 2020 and she has still not received her card this ridiculous and highly unacceptable!! As 5-7 working days has expired long ago and my wife has wasted huge amounts of money phoning you guys and no one ever gives her an explanation on why her card has not arrived yet. RCS GROUP DOES NOT EVEN CONTACT HER TO LET HER KNOW WHAT'S GOING ON THEN ON TOP OF THAT THEY SEND HER A STATEMENT SAYING SHE MUST PAY AN INSTALLMENT AT TGE END OF THIS MONTH HENCE SHE HAS NEVER EVEN USED THE CARD CAUSE IT WAS NEVER SENT TO HER!!!

Please contact my wife Aakifah Peters on *** urgently as we are tired of the disgusting and poor service.