DN
David N

1 reviews | Active since Nov 2018

05 Nov 2020, 07:48

Disgusting and disgracefull they have been given the affadavit and yet not removed.

have spoken to RCS and they have confirmed this account *** is not mine I have asked them to have this removed off my credit record on compuscan still waiting for this to be done I am sick of this what worries me is how they have impacted my credit profile please sort this out as I have contacted you all I have sent this before any nothing gets done about this.

I will log this case on till the account is removed from my name David Van Niekerk this is not my account and as discussed with RSC it’s a ***** account on my name and I demand it to be removed from my name how may time do I have to send this mail ? I DEMAND THIS TO BE SORT OUT AND MY NAME BE CLEARED ON ALL CREDIT PROFILE THEY WILL PAY ME FOR THE FRUADE THEY HAVE CAUSE RCS STORE CARD

0
Replies (5)
RCS
RCS's reply05 Nov 2020, 08:23
Official
 
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

 
Kind Regards 

RCS Group 

DN
David N's update05 Nov 2020, 08:26
Reviewer Update
it is not good enough I want actin and I expect you to sort this out where is my letter of apology and letter to remove from my credit profile from Experian and compuscan you are making my name bad I will jog this with till it isorted
DN
David N's update05 Nov 2020, 08:28
Reviewer Update
I am very upset and you don't know how to show customer satisfaction I am now going to take legal action against RCS
DN
David N's update05 Nov 2020, 13:31
Reviewer Update

They just don't care about customer service I am still waiting for my name to be cleared the ***** department is pathetic I expect this sorted bad service they did this to me and I must suffer effected my name I told them what I think of them.
RCS
RCS's reply09 Nov 2020, 13:04
Official
 
Good day 
 
We are pleased to inform you that your complaint has been resolved. 
                
Please accept our apologies for the inconvenience this may have caused you. 
 
I trust you find the above in order. 
 
Kind Regards, 
RCS CARDS