Disgusted - Worst Customer Care EVER

UTTERLY DISGUSTED WITH THE SERVICE RECEIVED FROM GAME CREDIT (RCS GROUP) On Sunday 16/12/2018 I did a cash advance on my Game Credit - where was stated that the money will be in my account 24 - 48 hours. Well it is almost 50 hours later and NO money yet. Trying to contact Game Credit and RCS no answer only the holding on and on and on. Seriously how long must one wait to be helped or wait for the phone to get answered? Really this is pathetic!!! How do you comminucate with customers if you cannot answer a simple phone call and don't tell me all the operators is busy the whole day because I have been phoning the whole day.. How long must I still wait for the cash advance to be paid?