BE
Brad E

1 reviews | Active since May 2017

14 Jul 2020, 18:35

Disgusted and Appalled by RCS customer service

Absolutely disgusted and appalled by the service i have received from RCS over the last two weeks. No concern for their customers and the queries received by their customers. I advise anybody who is deciding on whether to apply for a RCS card or not, DO NOT apply with them and save yourselves a lifetime of frustration.

I will also be making it known to everybody i communicate with regarding store cards to AVOID RCS AT ALL COSTS!!

The following employees have thrown RCS name right down the drain and they should be held accountable for the disastrous service i have received over the last two weeks: - Aristasia Kalandjis - Charne Nefdt - Robyn Lebuso - Arshad Jattien - Rieshqa Manual - Thobani Sithole

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Replies (1)
RCS
RCS's reply15 Jul 2020, 08:14
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group