CR
Claudette R
1 reviews | Active since Apr 2020
07 Apr 2020, 12:11
Disgusted!!!!!!!!!
Where do they find the consultants working in the RCS Call Centre. They are insensitive and crass. RCS is possibly the worst institution to deal with. Called them to make arrangements due to not earning a salary during lockdown and was told they cant do anything the account will just go into arrears. Well guess what I'm doing with all my accounts I currently hold with them PS even the 1 star was too much to give them
Helpful (0)
Replies (3)0
Replies (3)RCS's replyOfficial
07 Apr 2020, 12:55Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply07 Apr 2020, 12:55
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
CR
Claudette R's updateReviewer Update
07 Apr 2020, 13:50I will not be contacting you again since you are of NO HELP!!!!!!
CR
Claudette R's update07 Apr 2020, 13:50
Reviewer Update
I will not be contacting you again since you are of NO HELP!!!!!!
RCS's replyOfficial
13 May 2020, 12:17Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply13 May 2020, 12:17
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
