SA
Shireen A

1 reviews | Active since Dec 2017

26 Apr 2021, 09:46

Discussing services

So game rcs decided thand me over the more I explain I was retrenched last year. Due to Covid19 a lot of people lost their jobs. The more I explain my situation the more they call me and send me smses... The more stressfull it is to me because I cannot afford to make any payment now but as soon as I am able to I will. Yes they helped out with the insurance in the beginning and I even explained over and over regarding the situation at hand and what I had experienced putting in my insurance claim.... I am not by the means to pay anything now but as soon as I get employment I will there for make payments. They are *********** people by adding interest knowing people's situations. Everyone is struggling during this time and it's ugly of them. It's not that I do not want to make payments it is I cannot afford to. I live with my parents that are both unemployed. I'm a single mother stressing so much receiving calls and smses and yet they know my circumstances. If they can employ me by all means I can pay them but at this moment I cannot. Do they even know that this is making me sick!!!!

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Replies (1)
RCS
RCS's reply26 Apr 2021, 09:58
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group