1 reviews | Active since Oct 2014
************** at its best
<p>I am actually very dissapointed and disgusted to say the least with the service i received from a game (RCS) staff member. After being a loyal customer to game today i am refused help because i dont sound like a Mr Mosana. Exactly what does a mr mosana sound like? Just because my voice isnt deep enough that gives game an opportunity to discriminate because I apparently sound like a woman. I am beyond upset. This kind of treatment is exactly what south africa does not need. I want to close this account as soon as possible and wont be spending my money at game ever. Brandon Parker was very adamant that he will not assist me because I don’t sound like a Mr. Mosana, After holding on for about half an hour I was told by Zola Gwabani who is Brandon’s Manager or supervisor that she does not blame Brandon because I don’t sound like a woman, However she notices that there are notes on the system that do state I have a deep voice. HE JUST DID NOT READ THOSE NOTES</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
