KG
Karishma G
1 reviews | Active since Nov 2021
21 Feb 2024, 17:47
Disappointed Customer
It is with such great disappointment that I have been emailing the RCS head office regarding *****ulent activity on my Jet account. I have requested to be contact on multiple occasions to get this issue sorted out however to date none of your *********** staff has called me. You guys continuously charge me for emails, SMSs and calls which I am not receiving. I WOULD LIKE TO GET A CALL WITHIN THE NEXT 7 DAYS TO SORT THIS OUT. Contact numbers ********** or **********
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
21 Feb 2024, 17:49Good day Lesego,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Feb 2024, 17:49
Official
Good day Lesego,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
