Disappointed and disgusted!!!

So I've been trying unsuccessfully to get a limit increase on my store card and was advised that I do not qualify for an increase as I wont be able to afford it but now your agents keeping phoning me offering me a personal loan.

So now my question is: I wont be able to afford the installments on my store card should you increase the limit yet RCS reckons that I will be able to repay the loan? The reasoning is abit whack don't you think? Your thought process really blows my mind. They even had a credit check done for a personal prior to phoning me offering me a personal loan. who gave RCS permission to perform a credit check without me applying for a personal loan>

I expect the courtesy of a telephone call from you to explain the latter and the necessary inspections/investigations from qualified personnel.

I can be reached by telephone on ********** 574. regards Jessica