Disappointed and Angry with RCS poor Customer Service

<p>I have tried many times since December 2016 to get through customer service on – ********** 727 – to give my contact details update.</p> <p>I have left many messages and emails and no one has bothered to contact me. I did not expect this kind of service from RCS and am very disappointed in the lack of communication that I have received from RCS.</p> <p>My banking details had changed in December 2016, but every-time I asked an agent to change my banking details, they would either say that an agent would call me or they would say that I would have to send it via email, as I couldn’t do it over the phone and that I would have to send an email, which I gladly did, but nothing was ever changed.</p> <p>Today I received a text saying that my account has been handed over, THUS I have to pay over a R1100 for the next 2 and half months to get my account up to date. In other words due to RCS customer service negligence my name has become dirty.</p> <p> </p> <p>Besides that, my banking details still remain unchanged, along with my email, my physical address, and my mobile numbers, work address etc.</p> <p>I am now livid! IF my banking details were updated in December 2016 none of this would have happened!</p> <p>I did not expect poor customer service from RCS.</p>