1 reviews | Active since Oct 2012
I app**** for a RCS card and was told I do not meet the lending criteria, followed up via a phone call. I have to build up my credit history to apply, this is exactly what I was trying to do. I was interested in a lounge suite at Decofurn valued at R11500, I was going to pay a deposit of R8000 and only wanted credit for the balance of R3500 which I wanted to settle by 6 months in order to build my credit history and score. Russells approved me for R30 000 in-store but I didn't go through with the deal due to a minor issue. Wesbank approved my credit for R149000 without credit history just at a higher interest rate. But RCS can't approve R3500, I'm disappointed as I expected something more than 'sorry try again later'.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
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