DC
Dean C
1 reviews | Active since Mar 2019
21 Jul 2019, 18:44
Dion wired rcs card closing
I have emailed more then 3 times, Wanting to close my dion wired account card. As i paid it of. But there is another closing balance amount. HOW DO I CLOSE THE ACCOUNT COMPLETELY
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
22 Jul 2019, 13:32Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Jul 2019, 13:32
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
22 Jul 2019, 14:00Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply22 Jul 2019, 14:00
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
DC
Dean C's updateReviewer Update
12 Aug 2019, 08:17I yet again just received an email. Saying my account is in arrears. But have proof of sms saying the account is closed. And online there is no amount owed. Why am i still getting email saying account is in arrears of R202. 9CBEA7C2-40EE-4737-96DE-9A0C8220B0CE.png 442.73 KB829A1BE6-0C11-4300-AC3B-679B0064DCA2.jpeg 195.94 KB
DC
Dean C's update12 Aug 2019, 08:17
Reviewer Update
I yet again just received an email. Saying my account is in arrears. But have proof of sms saying the account is closed. And online there is no amount owed. Why am i still getting email saying account is in arrears of R202. 9CBEA7C2-40EE-4737-96DE-9A0C8220B0CE.png 442.73 KB829A1BE6-0C11-4300-AC3B-679B0064DCA2.jpeg 195.94 KB