Difficulty closing account

Hi,

I settled my account RCS Card on around the 21 June 2020, which was R3811.34, your settlement letter dated 21 June 2020. Since then I never bought nor used that account until I was called about ***** taking place on my account. I have sent all relevant documents and I received a letter dated 17 October 2020 to say the matter has been resolved. Issue is I don't want to use that account anymore and don't want a replacement card. I just want the account to be closed. Now that seems to be a different ball game since it seems you just love keeping people in debt.

Can you please close this account, I don't have the card anymore since i destroyed it last year, I don't want a new card and just want it closed. What is so difficult about that.