NS
NAJWA S
1 reviews | Active since Jun 2013
18 Jul 2020, 12:39
Dially calls which is now seen as stalking
I've got huge problems with the RCS, for some reason my debit order for the loan didn't go off I had an unpleasant argument with one of the agents telling me I don't have money in my account which is a lie because my account always have funds available and all my other debit orders are taken on time now the call Centre agents calling me everyday and with all honesty this happens everyday, my number is dialed and nobody speaks, i am frustrated to the core, I have an account with RCS and I do understand that they need to contact me but everyday this happens and it's so bad that they don't speak, I don't know if they do that to increase their dialls but can it please be stopped. This is seen as stalking.
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Replies (2)0
Replies (2)RCS's replyOfficial
18 Jul 2020, 12:43 Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS's reply18 Jul 2020, 12:43
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS's replyOfficial
27 Jul 2020, 11:46Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply27 Jul 2020, 11:46
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
