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natalietoi N

1 reviews | Active since May 2016

16 Jun 2019, 12:30

Despite proof of unemployed status RCS still sells baf-debt off to collection agencies!!!

RCS & their collection agency Anthony Richards: It seems that unless an over-indebted unemployed individual actually understands their rights in terms of SA law and how it relates to unsecured debt in 2019 all and any ************ agencies send threatening emails and sms's!!! If one doesn't have money for the basic necessities how do you expect a person to pay debt? And why is RCS company attempting to claim R5,000 when that money has already been paid to RCS/Game/Massmart by your insurance company? Why? Because you sell bad-debt off right - so you get paid twice!!! Everybody in SA needs to educate themselves re unsecured debt in terms of the National Credit Amendment Bill of SA 2019 as signed into law by President Ramaphosa & stop all these bullies one at a time

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Replies (2)
RCS
RCS's reply19 Jun 2019, 09:31
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.


Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 


Kind Regards
RCS Group
RCS
RCS's reply03 Jul 2019, 09:30
Official
Good day

 

We are pleased to inform you that your complaint has been resolved.

 

Please accept our apologies for the inconvenience this may have caused you.

 

We trust you find the above in order.

 

Kind Regards,

RCS CARDS