MN
Mpho N
1 reviews | Active since Jan 2013
15 Jun 2018, 09:12
Despicable Service!!!!!!!!
The service at RCS is despicable. I have been trying to get a settlement quote for my loan for the past week. I have sent emails, and made calls. The call centre is a *******, you call and hold for so much time. The flip side is when you call the applications department, they answer immediately. What the hell is going. This is not on. I want to be done with company.
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Replies (2)
RCS's replyOfficial
18 Jun 2018, 13:15Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply18 Jun 2018, 13:15
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
18 Jun 2018, 13:49Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply18 Jun 2018, 13:49
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,