Despicable RCS

So after almost 3 years I’m still struggling with this ********* business institution,my wife paying my Makro account weekly as I am financially unable to and noticed that for every R250 weekly paid Daly takes almost same how dishonest ,we are getting ugly e mails and she is sticking to payment even if a day late ,in May 2018 permission and bank details was provided yet RCS chose to hand account over and list default which we have been requesting to be removed .If all else fail we have no choice but to stop paying and take the matter to the Ombud ...despicable