1 reviews | Active since Apr 2020
Despicable Call agent Manners
I would never deal with this company, pity I had to select a star, if there was the option for ZERO stars you would get it. My Experience, I had an operator / agent call me and try get me to take a loan. I politely declined and they persisted, I advised I was in the fortunate position that I did not need extra money. At this point I had the call disconnected or phone put down on me. Now I appreciate call centre agents don't have the easiest of jobs but if I take the time to be courteous, I expect the same from the person I am dealing with. I called back and left a message after holding for twenty min. and asked that someone call me back so I could lodge a complaint around the agents conduct, I advised should I not receive a call back I would lodge a complaint on hellopeter, here we are. I would like to say to RCS that this is a clear reflection on your business, the agents conduct, the length of time you expect a potential client to hold while calling your number to the total lack of professional respect in returning a consumers call. Gauging by the dissatisfaction here on hellopeter i can only surmise that your business is built on desperation and not client service. I will never do business with RCS based on this experience. Should you wish to explore further you may reach out to me but i will not hold my breath, Good Luck,
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
