JK
James K

1 reviews | Active since Oct 2016

28 Jan 2019, 00:11

Despicable

Despicable institution ,I have been struggling with RCS for months and months for different t reasons and it doesn’t stop ,an agreed arrangement was made to pay Makro R150 per week and money was deducted no issue however I noticed that one of my drugs is going off accordingly I downloaded my bank statement only to find out they just stop for now reason whilst there was enough money in my account every single time furthermore they unfairly listed the account as a default which should be removed I most certainly can and will not leave the matter unresolved ,clients please as said before rather go to the bank

0
Replies (2)
RCS
RCS's reply28 Jan 2019, 10:36
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
 

Best regards,

RCS
RCS's reply18 Feb 2019, 09:33
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS

Best regards,