WM
Whitney M
1 reviews | Active since Sept 2015
14 Jul 2016, 14:13
Delayed respones
<p>To whom it may concern,</p> <p> </p> <p>I am a very disgruntled customer, as RCS is not doing their jobs properly. I am not receiving any responses from them via the emails I have sent. But just let a person default they are quick to harass a person with regards to paymeny</p>
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
18 Jul 2016, 11:30
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Best regards,
RCS's reply18 Jul 2016, 11:30
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
19 Jul 2016, 07:18Dear Ms Moorhead you for entrusting us with your complaint.
We received your Hello Peter complaint and would like to discuss your account with you. We have tried to contact you however, to no avail.
Could you kindly advise as to when is a convenient time to contact you.
Kind regards,
Best regards,
RCS's reply19 Jul 2016, 07:18
Official
Dear Ms Moorhead you for entrusting us with your complaint.
We received your Hello Peter complaint and would like to discuss your account with you. We have tried to contact you however, to no avail.
Could you kindly advise as to when is a convenient time to contact you.
Kind regards,
Best regards,
RCS's replyOfficial
01 Aug 2016, 11:43Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply01 Aug 2016, 11:43
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,