IL
Isaac L
1 reviews | Active since Aug 2013
16 Nov 2021, 10:58
Delay in closing the paid off RCS Credit Card
I paid off my RCS credit card on the 12th November, sent proof of payment same day and asked for my account to be closed. Even called the call center on the same day requesting account closure, but I don't understand why this account is still open?
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Replies (2)
RCS's replyOfficial
17 Nov 2021, 08:51Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply17 Nov 2021, 08:51
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
17 Nov 2021, 10:13Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply17 Nov 2021, 10:13
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS