AS
Angelique S
1 reviews | Active since Nov 2021
22 Nov 2021, 20:24
Defaulted three months after paying account and receiving paidup letter
I paid up my jet account while I was on debt review but I was still defaulted saying I owe money after I received a clearance certificate and a paid up letter from consumer friend.. Please rectify this as the account is paid up
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Replies (2)
RCS's replyOfficial
23 Nov 2021, 09:07Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Nov 2021, 09:07
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
23 Nov 2021, 15:01Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply23 Nov 2021, 15:01
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS