JH
Joyce H

1 reviews | Active since Sept 2013

03 Mar 2016, 16:02

DEDUCTED EXTRA FROM MY ACCOUNT

On the 27th February 2016 i had two amounts taken off from my account. One R799 (which was the correct amount and which was the amount agreed on per month) and then a second amount of R124.78 which was not agreed and which i was NOT advised to when i took the loan from RCS. That amount of R124.78 has made me short of paying another account which is now going to leave me blacklisted thanks to RCS. I have also left 2 messages on their website regarding this matter and no one has bothered to come back to me.<br> I want the amount of R124.78 put back into my account with immediate effect.

0
Replies (1)
RCS
RCS's reply04 Mar 2016, 09:37
Official
Hello JoyHol40,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group