1 reviews | Active since Apr 2015
Decrease Credit Limit
Hi there
So on Thursday 14 Sept 2017, I sent an email to the RCS group to decrease my credit limit on my game card. They didn't reply, on Saturday I sent another email to say please reply to my mail. Still dololo reply.
I call them yesterday, the guy I spoke to said it will be decreased yesterday (He made me hold for more than 15min) and till now it hasn't been decreased. Why is RCS so unprofessional? Why are you giving us BAD SERVICE? Even last year, yourl did the same thing. There is no improvement whatsoever.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,