DEBITORDER

<p>We paid an amount in June 2016 the debitorder was without my knowledge cancelled. July 2016 the payment did no go off so in August when I want to use my card is was declining as they said there was an amount outstanding I was not notified or anything. in September 2016 the payment was also not debited as I did in July activate the debitorder again. I want to know why in September the payment did not go off???? Now I was standing in shame today when I wanted to use my card and it was declining again. The lady that I spoke to on Saturday Sept confirmed I can use my card and the lady told me today Sept that there was a reverse on my account who reversed the amount as I did not reverse anything. I am very dissapointed in the service I get.</p>