M
Mildret
1 reviews | Active since Nov 2023
03 Dec 2024, 08:06
Debit order went through after account was settled
If possible I wouldn't give them any star. I settled and closed my game account on 29th of November 2024 but a debit order went through on the 1st of December 2024. After spending so long on the phone trying to speak to the consultant i'm told that the refund will be processed in 14 days, how do you debit after the account was closed?
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RCS's replyOfficial
03 Dec 2024, 09:29Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group
RCS's reply03 Dec 2024, 09:29
Official
Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group