KG
Kim G

1 reviews | Active since Nov 2016

15 Dec 2017, 21:29

Debit order going off on the wrong date. Game RCS

I do not understand what is the point in receiving a call from your agents. Telling them to debit monies from my account on the 22 December and it goes off tonight. I am totally disgusted as I had other things to do with my money. Can you please refund my monies and debit it again on the date as I had discussed. Please go and listen to the call that I said the monies must go off on the 22nd of December

0
Replies (1)
RCS
RCS's reply18 Dec 2017, 10:40
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group