WS
Welma S
1 reviews | Active since Apr 2014
05 Feb 2015, 09:25
DEBIT ORDER
I would like to know why RCS took almost double the debit order if i am not even behind on any payments. This was without any notification. Do they know that people need to budget each month? This threw everything around. R500 extra on my debit order is too much. I never go over the amount I know is available on my card, because I know what I can afford. Did they make a mistake? I would like some answers from them and my money back. I emailed them yesterday and still no response.
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RCS's replyOfficial
05 Feb 2015, 12:12Hello WelmaSmith,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply05 Feb 2015, 12:12
Official
Hello WelmaSmith,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,