SS
Semakaleng S

1 reviews | Active since Feb 2019

01 Dec 2020, 07:19

Debit date

I have an account with you and requested for a debit order to be done on my bank account every last day of the month and i regret doing that because it seems like you dont know the last day of the month thereof i would like you to cancel my debit order id nr ***

0
Replies (2)
RCS
RCS's reply01 Dec 2020, 09:12
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


Best regards,

RCS
RCS's reply18 Dec 2020, 15:52
Official
 Good day,

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 
RCS CARDS 

Best regards,