SS
Shameeg S

1 reviews | Active since Jul 2022

30 Jul 2024, 05:03

Debit activity on closed Pick ‘n Pay account

On the 15 June 2024, I opened a Pick ‘n Pay account, on the 6 July 2024 I settled and closed the account, this morning when I woke up I found that Pick ‘n Pay/RCS devoted money from my banking account for a account that is closed, I disputed this with my bank and reported it as a *****ulent activity. RCS can please explain why there is a debit on a closed account and also in your disclaimer it states that if your full amount is paid before the due date there’ll be no interest charged, the account was literally 2 weeks old and full amount used was paid and closed. What is this and please return my money that was debited.

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Replies (1)
RCS
RCS's reply30 Jul 2024, 10:47
Official
 Good day, 


We herewith acknowledge receipt of your complaint.
 
Feedback will be provided as soon as we have completed our investigation.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***  Kind Regards