pM
palesa M

1 reviews | Active since Jul 2013

05 Jun 2015, 10:56

day light *******

I have a game and makro account that were overdue and you handed them over to MBD. On the 17th February they were both paid up and yet MBD wants interest on makro only. Now my question is how is it that two accounts that were handed over at the same time and paid up on the same date are handled so differently? I have records that indicate the account wasn't even with MBD that long for them to demand the interest that they claim I owe. Thw acount was with blake and associates first. Your system is a joke and total *******. And I suggest you go back and check your records and amongst yourselves settle the balance of R1 600. I am not paying a cent for your incompetence. And then go back to MBD and instruct your clients to stop harassing me. Please and thank you. This is why it's better to pay at the tills and not give you guys access to our bank accounts you would literally rob us blind. <br> Your handling of accounts is shocking and disgusting to say the least.

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Replies (1)
RCS
RCS's reply05 Jun 2015, 13:04
Official
Hello Pale26,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,