Customer service

Item: RCS
Rating: 1
Author: Bernice T

I had a complain with RCS and some from RCS by name Randy emailed me and called since she said will come back to me to date I am still waiting. Where does these stores train for customer service. This is the reference from RCS Auto Response from CS-Complaints [<AR***>]

Helpful (0)

Replies (3)

RCS's replyOfficial

09 Mar 2023, 16:46

Hi Bernice; we are sorry to hear about this. We can confirm that further feedback was sent to you via email. Please check your inbox for an update.

RCS Cards

RCS's reply09 Mar 2023, 16:46

Official

Hi Bernice; we are sorry to hear about this. We can confirm that further feedback was sent to you via email. Please check your inbox for an update.

RCS Cards

Bernice T's updateReviewer Update

09 Mar 2023, 20:23

The email states that you will contact still no one has. This matter is not resolved and I want to resolve it and I am done with RCS.

Bernice T's update09 Mar 2023, 20:23

Reviewer Update

The email states that you will contact still no one has. This matter is not resolved and I want to resolve it and I am done with RCS.

RCS's replyOfficial

14 Mar 2023, 12:55

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply14 Mar 2023, 12:55

Official