LM
Levona M
1 reviews | Active since May 2022
16 Jun 2022, 11:35
Credit taken
PNP and RCS are not taking there customers seriously. I logged complaints after complaints regarding the credit taken when I purchase items from PNP but never get the confirmation email and never get the items. I use the PNP app
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
16 Jun 2022, 11:39Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Grou
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Grou
RCS's reply16 Jun 2022, 11:39
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Grou
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Grou
LM
Levona M's updateReviewer Update
16 Jun 2022, 11:42Now i receive a automated response to my review
LM
Levona M's update16 Jun 2022, 11:42
Reviewer Update
Now i receive a automated response to my review
RCS's replyOfficial
20 Jun 2022, 09:28Good day
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
RCS's reply20 Jun 2022, 09:28
Official
Good day
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards