Credit report ****ed by wrong information provided by RCS to credit bureau

I paid off my account last year december, I received the settlement letter but last month I received my credit report and it states I defaulted and I owe RCS 8months. I disputed my profile with Compuscan in January requesting them to update my profile which they did. But am confused why this RCS account appears now and how come it's in arrears whereas it was paid up?

I tried to call but I was sent from pillar to post. WHO MUST I **** IN ORDER TO GET THIS SORTED???????