Credit Record

I had an account with RCS. I paid up this account. A paid up letter was not issued to me.In February 2015 i tried to apply for a Car Loan and was declined due to RCS listing on my credit report for an account that was paid up almost 2 years ago. This adverse listing must be removed immediately or I will lodge a complaint with the NCR. I have my paid up letter..... why is it taking almost 1 year to remove the adverse listing? AND DO NOT DARE TELL ME THAT YOU CANNOT REMOVE THE ADVERSE LISTING. YOUR COMPANY HAS THAT MANDATE. Once an account is paid up and a paid up letter is issued, you can remove the listing. I have confirmed this with the NCR. It is just negligence and laziness on your compay's side that my adverse default listing is not updated and REMOVED. And i'm NOT referring to the status being updated as PAID UP!!! I'm referring to the default being REMOVED!!! IF I DO NOT GET FEEDBACK WITHIN 1 HOUR I WILL LODGE AN OFFICIAL COMPLAINT WITH THE NCR.<br>