EB
Estelle B

1 reviews | Active since Jan 2015

18 Oct 2019, 15:11

Credit rating down

Just checked my credit rating, because RCS messed up, my report shows late payment :( Payment made on the 26/9 at 06:44 and it reflected bad on my credit report due to RCS who only picked it up mid October, despite me following up since the 28/9.

0
Replies (1)
RCS
RCS's reply18 Oct 2019, 16:51
Official
Good day,
 
We herewith acknowledge receipt of your complaint.
  
We have escalated your complaint to the relevant department for further assistance.
  
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
  
Kind regards,
RCS Group

Best regards,