SG
Sphe G
1 reviews | Active since Sept 2018
22 Nov 2024, 10:32
Credit profile negatively affected
1. Credit profile reflect missed payments although payments up to day 2. I called RCS a couple of times and was advised payment up to date 3. Payment proof shows all up today yet RCS has listed me which has caused a negative effect on my credit profile 4. Makro advised they can assist, I must speak to RCS who is not coming to the party! 5. I sen an e-mail almost a week ago- no response
Extremely appalling
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
22 Nov 2024, 10:35Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group
RCS's reply22 Nov 2024, 10:35
Official
Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group
RCS's replyOfficial
22 Nov 2024, 11:28Good day,
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind regards,
RCS Group
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind regards,
RCS Group
RCS's reply22 Nov 2024, 11:28
Official
Good day,
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind regards,
RCS Group
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind regards,
RCS Group