SM
Sello M
1 reviews | Active since Jun 2011
03 May 2019, 15:38
Credit Profile
I have settle my account in full and ask to be closed and the account still shows active on my credit bureau files.
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
03 May 2019, 18:32Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply03 May 2019, 18:32
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
SM
Sello M's updateReviewer Update
07 May 2019, 11:26My accounts are not updated in all Credit Bureaus
SM
Sello M's update07 May 2019, 11:26
Reviewer Update
My accounts are not updated in all Credit Bureaus
RCS's replyOfficial
13 May 2019, 11:29Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply13 May 2019, 11:29
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
SM
Sello M's updateReviewer Update
13 May 2019, 11:42This is not resolved yet the account is still showing active with balance of R4500
SM
Sello M's update13 May 2019, 11:42
Reviewer Update
This is not resolved yet the account is still showing active with balance of R4500
RCS's replyOfficial
13 May 2019, 15:53Hi Sello,
ITC takes up to 21 working days to be updated. We just waiting for them to update.
If you would like reference number's proving that we requested an update.
Will be sent to you once we receive from the bureaus.
Regards,
RCS GROUP
ITC takes up to 21 working days to be updated. We just waiting for them to update.
If you would like reference number's proving that we requested an update.
Will be sent to you once we receive from the bureaus.
Regards,
RCS GROUP
Best regards,
RCS's reply13 May 2019, 15:53
Official
Hi Sello,
ITC takes up to 21 working days to be updated. We just waiting for them to update.
If you would like reference number's proving that we requested an update.
Will be sent to you once we receive from the bureaus.
Regards,
RCS GROUP
ITC takes up to 21 working days to be updated. We just waiting for them to update.
If you would like reference number's proving that we requested an update.
Will be sent to you once we receive from the bureaus.
Regards,
RCS GROUP
Best regards,