Credit Limit Increase Issues

<p>Hi,</p> <p> </p> <p>After having an Game account with RCS for a few years, I tried to apply for an credit limit increase on my account which is run via RCS, this is the first time I've done this in over a year and I believe only the 2nd time it has been requested since opening the account.</p> <p> </p> <p>The service was slow and terrible.</p> <p>I Sent a mail in to request the increase on Monday 21 Nov, but never received a response with instruction on what to do until almost 3 days later, Wed 23 Nov, when I phoned in and was told I needed to send in some documents.</p> <p>I sent the documents through and was to told to wait for 48hrs for someone to contact me.</p> <p>After 48hrs, Sat 26 Nov, I called again as no one had contacted me yet and then I was told that I had to actually wait 72hrs.</p> <p>Now on Tuesday 29 Nov I was finally contacted only to be told that it is denied because of the credit check or something of the sorts and when I requested the reason I wasn't given one, just that it was denied.</p> <p>Now I've checked with at least one of the credit bureaus, which reflects a good score.</p> <p> </p> <p>Please have someone contact me either to assist with the credit limit increase or to give an explenation as to why it was denied as per the Credt Act.</p>