MN
Mbali N
1 reviews | Active since Oct 2020
14 Oct 2020, 09:54
Credit card
I have a bad experience with game store on their RCS account tht I fully paid in July this year but according to them I was on arreas then decided to pay the amount they wanted and called them for a settlement amount paid it on the 12/09/20 and till now I'm being billed for arreas, they also classified me without my knowledge tried calling them and everyone they promise to clerifie the mistake by with no help " customer service"
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Replies (1)RCS's replyOfficial
14 Oct 2020, 11:36Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Oct 2020, 11:36
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
