Cotton On is USELESS
RCS - Cotton On. Disgusting service. My invoices are sent monthly and I am told my ID is the password. IT IS NOT. So I try pay using self service option which breaks and crashes every time i try use it. When i complain they ignore me. But then they harass me for weeks to pay when they make it IMPOSSIBLE to pay your account.
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Replies (4)
RCS's replyOfficial
29 Jul 2024, 16:04 Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
RCS's reply29 Jul 2024, 16:04
Official
Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
's updateReviewer Update
29 Jul 2024, 16:06Be sure to check my emails going back over 12 months, as well as my chat complaints with cotton on and also listen to every recording of you guys hounding me when its IMPOSSIBLE TO PAY!
's update29 Jul 2024, 16:06
Reviewer Update
Be sure to check my emails going back over 12 months, as well as my chat complaints with cotton on and also listen to every recording of you guys hounding me when its IMPOSSIBLE TO PAY!
RCS's replyOfficial
29 Jul 2024, 16:36 Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
RCS's reply29 Jul 2024, 16:36
Official
Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards
's updateReviewer Update
29 Jul 2024, 21:20Hi thanks for the call but the first 10 digits of my ID number do not open the invoice. I am happy to take a screen recording and send it to you if you leave an email address
's update29 Jul 2024, 21:20
Reviewer Update
Hi thanks for the call but the first 10 digits of my ID number do not open the invoice. I am happy to take a screen recording and send it to you if you leave an email address