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Samantha T
1 reviews | Active since Mar 2014
17 Jun 2021, 21:57
Cotton on
I had a a cotton on account which is under RCS, I settled the account last year. However the account is still not falgged as closed account in my ITC report.
I sent emails several times with no response from RCS. This is affecting my score, I don't understand why RCS does not update profiles.
Regards S.Z Tiso
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
18 Jun 2021, 07:14Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply18 Jun 2021, 07:14
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
ST
Samantha T's updateReviewer Update
18 Jun 2021, 08:21Thank you hello peter you are the best??it's my 1st time to get response from RCS.
ST
Samantha T's update18 Jun 2021, 08:21
Reviewer Update
Thank you hello peter you are the best??it's my 1st time to get response from RCS.