Contract not given

Item: RCS
Rating: 1
Author: Clement M

Offered my mum a credit over the phone,never gave her contract and she's done paying but they kept saying she must continue to pay but when she request her contract they don't send though they keep on calling her.I am afraid this will affect her credit score.

Helpful (0)

Replies (2)

RCS's replyOfficial

31 Aug 2021, 08:09

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS's reply31 Aug 2021, 08:09

Official

Best regards,

Clement M's updateReviewer Update

09 Apr 2022, 09:19

It's been months now and you haven't done anything about this case why?Her credit score affected already,why is so difficult to send that contract?

Clement M's update09 Apr 2022, 09:19

Reviewer Update

It's been months now and you haven't done anything about this case why?Her credit score affected already,why is so difficult to send that contract?

Contract not given

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