Contract
I took a contract with RCS with an understanding that its a 24 month contract. that was in 2015 its now 2018 but i still owe R1900 of which it doesn't make sense to me. i called them this morning asking them to send me my contract and i was told that they are not allowed to send me my contract. i remember the day i bought my bedroom suite i did ask the guys at Sleep Masters several times if the contract is for 24 months and they agreed. i want that contract and all my statements.
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RCS's replyOfficial
17 Feb 2018, 13:35Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply17 Feb 2018, 13:35
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,