SE
Sarel E
1 reviews | Active since Dec 2010
07 Jul 2017, 13:18
Conflicts
<p>My montly statement reflects availeble credit, but when I do a SMS balance enquiry, it tells my account is suspended. If I log in on the website and try to pay my account, it tells me my account is up to date. Confusing issues here...!! And no June statement was sent...??</p>
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RCS's replyOfficial
10 Jul 2017, 16:52Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply10 Jul 2017, 16:52
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,