GH
Geraldine H
1 reviews | Active since Mar 2021
07 May 2021, 08:46
Complaints
We are Not very happy with their service. I have settled the amount we owe and forward them the proof of payment and then they take their Time to allocate the payment. Everytime we have to phone in and check and then it is a different person asking you the same questions which all the notes is suppose to be entered into your profile. And then it's another 14 days to wait. We are extremely UNHAPPY about RCS service.
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Replies (2)
RCS's replyOfficial
07 May 2021, 08:46Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply07 May 2021, 08:46
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
15 Jun 2021, 15:31Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
RCS's reply15 Jun 2021, 15:31
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS