VL
VZ L

1 reviews | Active since Feb 2021

13 Sept 2021, 12:35

COMPLAINT- DEEPLY DISAPPOINTED

I contacted RCS Group to report a potential ***** situation that i was dealing with. I was then transferred to someone by the name of Jamie who is in the ***** department. She sounded as though she was very annoyed and that she did not want to assist me. I then told her that she sounded annoyed, to which she responded that she was not. i then hung up the phone. It is very sad when someone calls in an attempt to assist the people and has to deal with people like Jamie.

This has definitely made me not to ever want to deal with RCS Group, if people like Jamie are the representative thereof. It is bad enough to have to deal with what almost happened to me as a result of this *****, but to deal with her attitude as well, is just icing on the cake.

i am deeply disappointed.

0
Replies (1)
RCS
RCS's reply13 Sept 2021, 13:27
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

Best regards,