AB
Alison B
1 reviews | Active since Oct 2019
18 Oct 2019, 10:27
Complaint about RCS Group
Payment made in full on a new account well before due date. Payment not reflected on my account. Hours and hours on the phone to the RCS Group as well as emails and no assistance! 3 months later - interest of R114.73 added on to my account as well a threatening letter to hand me over to the credit bureau. Unacceptable and totally ***********. I now give up - where to now????
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RCS's replyOfficial
18 Oct 2019, 15:43Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group
RCS's reply18 Oct 2019, 15:43
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group