RVTH
Riekie Van Tonder Higley

1 reviews | Active since Feb 2018

23 Apr 2018, 05:48

Complaint about RCS Group

Not very happy with their service. They cant do books of Game. Keep phoning for payment although it has been sent through already. Then they tell me it is in the wrong account. How can two payments be in the correct account and the other four not. Done at the same time. Now my card has also been locked.

0
Replies (2)
RCS
RCS's reply23 Apr 2018, 14:53
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply27 Apr 2018, 09:29
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS