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Mxolisi Y

1 reviews | Active since Oct 2021

10 Oct 2021, 11:13

Complain.

I have a problem with rcs. I bought airtime using mobile app by the end of June, but I didn't received it. I have been calling them and they keep on promising that I will be reimbursed within 3 days. So I want to be reimbursed to my account.

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Replies (3)
RCS
RCS's reply11 Oct 2021, 08:11
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply11 Oct 2021, 12:52
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 
MY
Mxolisi Y's update14 Oct 2021, 22:36
Reviewer Update
Not sorted.